Libramattres ("Website" or "Libramattres.com") is an online service owned and provided by Spire Online Services Private Ltd. ('Libramattres' or 'we' or 'us'). In using the Libramattres.com service, you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. If you have any queries about these terms & conditions or have any comments or complaints on or about the website, please email us at info@Libramattres.com or call us on +91-9910159991. We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.
Ownership of rights:
Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of Libramattres. All information displayed, transmitted or carried on Libramattres is protected by copyright and other intellectual property laws. All rights, including copyright, in this website are owned by or licensed to Libramattres. This site is designed, updated and maintained independently by Libramattres. The content is owned by Libramattres. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available in the website.
Accuracy of content and invitation to offer:
We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed inclusive of VAT. Services however are listed exclusively of service tax as rules for service tax vary with different services. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All products/services and information displayed on Libramattres.com constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by Libramattres.com and the balance would continue to be on offer to Libramattres.com and we reserve the right to accept or reject such balance order. No act or omission of Libramattres.com prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
You shall not use the Website for any of the following purposes:
* Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
* Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
* Gaining unauthorised access to other computer / network systems.
* Interfering with any other person's use or enjoyment of the Website.
* Breaching any applicable laws;
* Interfering or disrupting networks or websites connected to the Website.
* Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
While Libramattres.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Libramattres.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Libramattres.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Libramattres.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Libramattres.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Libramattres.com accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Libramattres.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account. We strive to provide you with best value; however prices and availability are subject to change without notice.
Out of Stock Situations:
Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience.
Libramattres.com reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Libramattres.com also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.
Libramattres disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. We consider ourselves and intend to be subject to the jurisdiction only of the courts of New Delhi, India. You agree to defend, indemnify and hold harmless Libramattres.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Libramattres.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
Eligibility to use:
Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. We reserve the right to terminate your membership and refuse to provide you with access to the website if we discover any breach of contract. The website is not available to persons whose membership has been suspended or terminated by Libramattres for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. We make no representation that any products or services referred to in the materials on this web are appropriate for use, or available outside India. Those who choose to access this website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receives an order from such states or to be delivered to such states (to see a list please refer our shipping policy) under such circumstances we retain the right to accept or reject the order. Those who choose to access this website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. Libramattres will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Libramattres.com you agree to be bound by the Terms and Conditions.
Privacy and Security:
Your personal data including transaction details are not shared with any external agencies. All your data is kept private and secure.
Your credit card information is safe with us. We only store an encrypted form of your credit card number as per Credit Card issuer regulations. Your card information is purged from our databases periodically to ensure additional safety.
Refusal of service:
Libramattres reserves the right to refuse service to anyone at any time. Libramattres reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
Returns, Exchange and Cancellation:
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We will inform you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account. We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfil, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner.Libramattres.com reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order. You may cancel your order or some items in your order before we bill and ship the items. You may also exchange the merchandise or get a refund by returning the merchandise (with the exception of perishables, made to order, or items of personal hygiene such as under garments and cosmetics) in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 14 days from the date on which these goods are delivered. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. The customer agrees not to dispute the decision made by Libramattres.com and accept Libramattres.com decision regarding the cancellation. Any refund against a return request made to Libramattres.com customer support, and collected by courier from the delivery address where the item was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original sales invoice.
* After the merchandise is received by Libramattres.com, and subject to verification of the purchase and condition of merchandise we shall process a refund/exchange within 5 working days of receipt of the merchandise.
* Refunds of payments charged to the Cardholder's credit / debit card will only be credited back to the Cardholder's credit / debit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit / debit card account as that is managed by the Cardholder's issuing bank.
* All items can only be returned through courier collection process.
When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Website feedback, user comments and user generated content:
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Libramattres.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain Libramattres.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Libramattres.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Libramattres.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'. Libramattres.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant Libramattres.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Libramattres.com and its affiliates for all claims resulting from any Comments you submit. Libramattres.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Copyright & Trademark:
Libramattres.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Libramattres.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Libramattres.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Libramattres.com. You may not modify, distribute or re-post anything on this website for any purpose. The Libramattres.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Libramattres. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply Libramattres.com endorsement, sponsorship or recommendation of the third party, information, product or service. Libramattres.com is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non- commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Website or any related software. All software used on this Website is the property of Libramattres.com or its suppliers and protected by Indian and international copyright laws. The Content and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this Website is strictly prohibited. Unless otherwise noted, all Content are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Libramattres.com, one of its affiliates or by third parties who have licensed their materials to Libramattres.com and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of Libramattres and is also protected by Indian and international copyright laws.
This User Agreement is effective unless and until terminated by either you or Libramattres.com. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post, that you no longer wish to be associated with this website, provided that you discontinue any further use of this Website. Libramattres.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to Libramattres.com. Upon any termination of the User Agreement by either you or Libramattres.com, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. Libramattres.com's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
Limitation of Liability and Disclaimers: The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website. The Website provides content from other Internet websites or resources and while Libramattres.com tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Libramattres.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Libramattres.com or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement. Without prejudice to the generality of the section above, the total liability of Libramattres.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the amount charged to you, against the value of the products ordered by you. Libramattres.com its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, Libramattres.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website. Website Security: You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,
* Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
* Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
* Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;'
* Sending unsolicited email, including promotions and/or advertising of products or services; or
* Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Libramattres on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer).
You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, we and our affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Libramattres with respect to the websites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to the our websites/services. Our failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
We accept payments by debit or credit card and also through Net Banking. Credit Cards - We Accept MASTERCARD, VISA, DINERS CLUB Debit Cards -We Accept Visa Electron of Axis Bank, Barclays Bank, Canara Bank, Citi Bank, Corporation Bank, Cosmos Bank, Duetsche Bank, HDFC Bank, ICICI Bank, Indian Overseas Bank, ING Vysya, KarurVysya Bank, Kotak Mahindra Bank, Punjab National Bank, Standard Chartered Bank, State Bank Of India, Union Bank Of India & Yes Bank Net Banking - We Accept Axis Bank, Bank of Baroda (Retail & Corporate Banking), Bank Of India, Bank of Maharashtra, Canara Bank, Corporation Bank, Citibank, Deutsche Bank, Federal Bank Fed Net Banking, HDFC Bank, ICICI Bank, IDBI i Net Banking, IndusInd Bank, ING Vysya Bank Ltd., Jammu & Kashmir Bank, Karnataka Bank, KarurVysya Bank Limited, Kotak Mahindra Bank, Lakshmi Vilas Bank, Oriental Bank Of Commerce, Punjab National Bank, The Bank Of Rajasthan, Royal Bank of Scotland, South Indian Bank, State Bank Of India, State Bank of Indore, State Bank of Hyderabad, State Bank of Travancore, Syndicate Bank, Tamilnad Mercantile Bank Ltd., Union Bank Of India, Vijaya Bank, Yes Bank Cheque Payment: We Accept Cheque Payments. Please use following details to submit the cheque A/c Name: Spire Online Services Pvt. Ltd. A/c Number: 081605003766 Bank Name: ICICI Bank Ltd You can also pay through Cash On Delivery (C-o-D). In this case you pay in Cash to the courier person while accepting the goods. C-o-D payments would only be accepted if the total invoice value is between Rs 1000/- to Rs 5000/-. Rs.100 charges will be applicable for below Rs.1000 net payment. Placing a Cash-on-Delivery (C-o-D) Order 1. When prompted to choose a Payment Option, select "Pay By Cash-on-Delivery" 2. Our Customer Care team will call you to verify the details. 3. Once verified and confirmed the order will be processed for shipment in the time specified, from the date of confirmation 4. You will be required to make a Cash payment (no cheque or DD will be accepted) to our Courier Partner at the time of delivery.
We are committed to delivering your order accurately, in good condition, and always on time. Based on the nature of the products that we have, we have designed a multi-tiered shipping policy that is designed exclusively in your best interests. Libramattres.com usually ships its products to almost all parts of India serviceable by our delivery partners. Orders placed will be shipped within 24 hrs. Our endeavour is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience. We ship on all days except Sunday and National Holidays. Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 7 business days of shipping (business days exclude Sundays and other holidays) for metros. For Non Metros, All products will reach you within a time span of 3 to 12 days. However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location. Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra. International Locations: Currently we do not deliver to locations outside India Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company. Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. For our valuable customers in the list of states below you are required to submit a form which is mandatory according to the state government rules for any shipments coming in from other states. Our customer service personnel will get in touch with you regarding this. STATE Forms Assam Form 61 Gujarat Form 403 Madhya Pradesh Form 50 Sikkim VAT Form 25 Uttaranchal Pradesh Form 16 ( UptoRs 5000 purchase no form required) West Bengal VAT Form 50A Returns & Cancellations Policy In case the product received is the incorrect product we would refund 100% of the product cost if intimated immediately or within 7 days on receipt of the product. We urge you not to accept a product in this case. We will also bear the return shipping for any incorrect product delivered. Please contact us on www.Libramattres.com for any doubts & concern.